SHIPPING POLICY

Last updated: September 2026

Thank you for shopping with Bleenq. We currently ship within Australia and to selected international destinations.

Order Processing

Orders are processed and prepared for dispatch as quickly as possible after payment has been confirmed.

Please ensure your name, delivery address, email address and phone number are correct when placing your order. Bleenq is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

You will receive shipping or tracking information using the contact details provided with your order once applicable tracking information becomes available.

Shipping Within Australia

We offer the following shipping options within Australia:

Standard Shipping — $11 AUD

Express Shipping — $15 AUD

Free Standard Shipping — Orders over $100 AUD

Any applicable shipping charges will be displayed at checkout before payment.

International Shipping

Bleenq currently ships to selected international destinations, including:

• New Zealand
• United States
• Canada
• United Kingdom

International shipping rates are calculated according to the shipping option and destination and will be displayed at checkout before payment.

All international orders are charged in accordance with the prices and currencies displayed at checkout.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, fees or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product or shipping price and are the responsibility of the customer.

Bleenq does not control customs processing or charges imposed by overseas authorities.

Delivery Times

Delivery timeframes provided at checkout or by the carrier are estimates and may vary depending on the destination and shipping service selected.

Delays may occasionally occur due to circumstances outside Bleenq's reasonable control, including courier disruptions, customs processing, weather, public holidays or other delivery network delays.

Tracking

Where tracking is available, customers will receive tracking information after their order has been dispatched.

Please allow time for tracking information to become active after receiving your shipping confirmation.

Incorrect Delivery Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your delivery details, please contact us as soon as possible at supportbleenq@gmail.com.

We cannot guarantee that an address can be changed once an order has been processed or dispatched.

Additional shipping charges may apply if an order needs to be resent because an incorrect or incomplete address was provided.

Lost, Delayed or Damaged Parcels

If your parcel appears to be significantly delayed, lost or arrives damaged, please contact us at supportbleenq@gmail.com with your order number so we can assist you and, where appropriate, work with the relevant carrier.

Nothing in this Shipping Policy limits any rights you may have under Australian Consumer Law.

Contact Us

For shipping and delivery enquiries, please contact:

Bleenq
Email: supportbleenq@gmail.com
Website: bleenq.co